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Call (970) 658-0410 for FREE assessment of your rental property.

Protecting Your Online Reputation as a Greeley Landlord

Woman Leaving a 5-Star Review for Greeley LandlordIt’s not an overstatement to say that owning and managing Greeley rental properties depends on relationships with other individuals. As a rental property investor, you need a solid network of market professionals to help you find and lease your properties, as well as keep them profitable for as long as you own them. In addition, as a landlord, it is imperative to have a good reputation for attracting quality tenants.

With so much of our social lives now taking place online, maintaining a positive online reputation has become one of the most important factors of owning successful rental homes. Besides your tenants, your reputation is one of your most significant assets. However, determining what to do to manage and protect your reputation online can be problematic. Instead of letting fate decide, you must take action to ensure that your online reputation reflects the trustworthy, reliable landlord that you are in real life.

Start with Your Website

One of the advisable ways to start cultivating a good online reputation is with your website. Your website should look professional and be user-friendly. As prospective tenants explore new rental homes, they will probably try to look you up online. By establishing a website, you can enhance your chances that the information they see about you online is a fair representation of who you are as a professional.

Include helpful information, frequently asked questions, and contact information on your website for the best results. This will guarantee that you come across as helpful, knowledgeable, and accessible – all qualities tenants seek in a landlord.

Embrace Social Media

Even though a website is a perfect way to start, you should also create and manage a presence on social media. Social media is helpful when doing business in the 21st century, and the same can be said for owning and managing rental properties too.

Social media accounts on platforms like Instagram, Twitter, and Facebook can help you not only market your properties to a much wider audience, but it can also be a great way to connect with people positively. You can see and respond to what is being said about you online, making it uncomplicated to manage your online reputation. Your profits and ability to lease your properties will worsen if you neglect to address a minor issue before it does major damage to your online reputation.

Encourage and Respond to Reviews

Assume you’ve worked hard to build positive relationships with your tenants. That being the case, you can leverage that success to help you protect your online reputation by approaching them to write a review. Positive comments on social media are always welcome, but you could also have them leave a review on Google, Yelp, or other business-oriented review platforms.

In the beginning, it may sound awkward to request feedback. Still, a good review or even some sincere reviews of your tenants’ experience can help you not only manage your online reputation but to be a better landlord too. Be sure to respond to all reviews in a positive way for an even bigger reputation boost.

Offer Quality Services

It is critical to represent yourself as a trustworthy, reliable landlord online. But it is equally essential to ensure that you are living up to that standard in your regular dealings with tenants. In most cases, becoming a respected landlord in your market means going beyond the fundamentals. For example, the top landlords normally offer quality services that most others do not. These include cultivating open communication channels with your tenants and responding promptly and professionally to all complaints and maintenance requests.

Be respectful of your tenant and their time, and follow the terms of your lease thoroughly. It would be great if you give your tenants a way to reach you and provide conveniences like online rent payment if possible. When your tenants see that you are fair and reliable, they will be more willing to express their opinion with others and, in the end, help you present your online reputation as well.

 

Not surprisingly, cultivating a good online reputation can take time and effort. Why not contact one of the most respected Greeley property management companies instead? At Real Property Management of the Rockies, we often receive top reviews from tenants and property owners. That reputation helps us help investors like you to keep your rental properties profitable year after year. To learn more about what we have to deliver, contact us online.

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