Building a positive relationship with your Windsor tenants is one of the most important things a property owner can do. The relationship between a tenant and their landlord is a fundamental part of a successful investment property. So, you need your tenant’s willing cooperation to keep your property in good condition.
If your relationship with your tenant goes sour or become combative, your ability to work productively together will decrease. The good thing is, there are many things you can do as the property owner to foster a positive relationship with your tenant.
Maybe the most effective approach you can do to create a positive relationship with your tenant is to develop strong communication skills. Establish and maintain open lines of communication with your tenant. Then and there, when the tenant contacts you, respond quickly to their inquiries or concerns. If you are unable to personally field tenant calls, then it is important to hire someone who can do it for you.
A quality property manager can communicate effectively with your tenant on your behalf. So irrespective of who will be communicating directly with your tenant, be sure to give your tenant plenty of clear information, explain why things are happening, and provide advance notice if anything changes.
Another crucial aspect of a positive tenant relationship is trust. As the Windsor property manager, you can encourage your tenant to trust you by following through on your promises. If you tell them that you will be somewhere at a specific time, show up at that time. If you inform your tenant regarding your plans to fix or update certain parts of the property, give them a clear timeline for those repairs and then complete them as promised.
When a tenant develops trust for their landlord or property owner, they are more likely to work cooperatively to keep the property in good condition and tell you about minor repair issues before they become big problems.
Other aspects of a positive tenant relationship include respecting boundaries. As a landlord, always keep in mind that you have to set clear boundaries for yourself and your tenants. If you need to visit the property, be sure to give advance notice and set up a time that is fit for the schedule of your tenant. The last thing you want is for your tenant to think that to meet your needs, you have violated their privacy or their quiet enjoyment of the property.
Lastly, you can foster a positive relationship with your tenant by listening to suggestions and documenting everything. Establish a way for your tenant to give you feedback on your rental property, and show them that you are considering those suggestions. It may be as simple as an email exchange, which will give both an advantage to interact easily with your tenant and provide documentation of your conversation.
Regardless of how you want to communicate with your tenant, make sure to document everything. Keep all emails, letters, notices, and voicemail messages related to your rental property and your tenant. Should a problem or argument occurs, this paper trail will be an invaluable resource for settling the matter fast.
As a property owner, it is in everyone’s best interest to keep things friendly and professional. Your favorable outcome as a real estate investor depends upon good tenant relations. Being respectful and responsive to your tenants can help you optimize your rental income for many years to come.
At Real Property Management of the Rockies, we treat your renters and property with the utmost professionalism and respect. Call us at 970-658-0410 today, or contact us online to see what we can do for you!
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.
